@@ -86,4 +86,4 @@ Different characteristics are also shown for different restaurant categories. Vi
From the negative word list, we could observe that bland is one of the main problems for Korean, Thai and Vietnamese restaurants, which means customers expect food of those three cuisine type should be spicy. For French, Italian and Japanese cuisine types of restaurants, it is likely to have the low score because the food is cold. The low score of Japanese cuisine type is also due to the dark and crowded environment. Sour is one of the main problems for Chinese cuisine type. Slow service is the main negative characteristic for Korean and French. French cuisine type receive negative reviews also for the expensive price. Thai receive negative reviews mainly for greasy food.
Since our analysis may help to extract specific features from any set of reviews, restaurant owners can make good use of it for essential information once they received a certain amount of Yelp reviews. From those reviews they can understand why customers love or dislike their restaurants, maybe great reviews primarily due to fresh food, or perhaps unsatisfied reviews caused by too high price. Meanwhile they can also compare the restaurant with similar restaurants within the same type.
Since my analysis may help to extract specific features from any set of reviews, restaurant owners can make good use of it for essential information once they received a certain amount of Yelp reviews. From those reviews they can understand why customers love or dislike their restaurants, maybe great reviews primarily due to fresh food, or perhaps unsatisfied reviews caused by too high price. Meanwhile they can also compare the restaurant with similar restaurants within the same type.
