faq.md

@@ -20,6 +20,10 @@ Honestly, we have no idea. Please let us know if you know more about running the
 
 Feel free to do so, the license explicitly allows this as long as you give credits.
 
+**No MIDI devices are showing up in the `ita_preferences()` in Windows. How do I fix this?**
+
+Install the Visual C++ 2010 Runtime for Windows. 
+
 
 **My question is not listed here.**