Data is corrupt after download [#20231107-0142]
Dear developers,
we received the service request from a user who describes the following major issue.
She cannot download a file from a S3 resource because it is then corrupt. She did test it with xlsx, docx, pdf. It worked fine when a colleague of her downloaded the file.
I already talked to her and she invited me to the project for a quick test. I could download a xlsx file from resource (2) but I could not open it.
I got the following error message:
When I clicked on YES:
we also tested with resource (1) and a pdf which worked fine on her computer and she uploaded it for testing.
Resource-IDs: 1) 583d8da6-20f9-41b5-b46e-8c643e6a8117 2) fcf9ef5c-74bc-40fd-93bf-da5c6a5a1314